PIXMA iP5200R colors are off

[Jennifer22]

 My printer started only printing magenta color and it was out so I went and got all new colors and replaced them. Still printed magenta so I did a deep cleaning then printed another photo and this time it came out more green. Did this test and this is how it came out. Any suggestions on what's wrong with it or how to fix it? I didn't change any settings ( intentionally that I know of). Thanks. 

[ArthurJ]

Hi,

Since the cleanings and deep cleaning did not resolve the issue, the printer would require service. 

If you printer is outside of it's 1 year warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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