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PIXMA TS6320 not printing data entered on tax forms

Kari146
Apprentice

Hello - I was printing a form but it didn't pick up the text entered. The form would be blank 

3 REPLIES 3

SamanthaW
Moderator
Moderator

Hi!

To have a better understanding of your issue, please let everyone know the model of the printer you have as well as what you're trying to print from (computer and program).

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/account

Thanks! 

Kari146
Apprentice

Canon ts6320 and It was a tax form. I downloaded a tax from from online and I entered my data but when printing the data I had entered was missing from the form. 

Hello, Keri, and welcome to the forum.

I'll assume you are using Acrobat since PDF is generally the format. If so, have you made sure that "Document and Comments" is selected in the "Comments & Forms" section of the print options. It may be set to just "Document".

Newton

EOS R5, R6, R6II. RF 15-35 f/2.8L, 50mm f/1.2L, 85mm f/1.2L, 100mm f/2.8L Macro, 100-400mm, 100-500mm L, 1.4X.
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