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PIXMA TS3400 Scans have black bar and half lit differently

hatgrab
Apprentice

 

IMG_20250209_0003.jpg

My TS3400 Scanner always shows a 1 inch black bar at the edge of documents. It has always done this,  but now it also lights half the picture very brightly. Any suggestions appreciated.

#pixma 3400

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, hatgrab! We appreciate the info, though we need to let you know that the PIXMA TS3400 series is not supported by our team here at Canon USA since that product series isn't available in this country.  If you live outside the United States, please click HERE and select your country to find support in your part of the world.  Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!

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