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PIXMA TS3122 Won't Print After Clearing Paper Jam

meganboyd
Apprentice

I am a teacher and have a Canon TS3122 on my desk. It's been great and I've never had issues with it until this week. It was working fine and then got a paper jam. I cleared the jam, figured out the error code, and cleared the code, but ever since then, it won't print. It will scan and print, but it won't print from my computer. It's not throwing an error code. I'm not sure what else to do! Help!

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

So we can best assist you, please let us know what version of Windows or Mac OS your computer is running. Please also let us know if the printer is connected to your computer via usb cord or wireless. 

We look forward to your reply. 

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