09-23-2022 05:12 PM - last edited on 09-24-2022 09:19 AM by Danny
Never have I been so disappointed in a product and its customer service. I bought this printer 8/4 and tried to use the fax feature Tuesday. It did not go well and has knocked out my phone service. I have tried multiple customer service numbers and been told my product is out of warranty, I'm not giving the right product number or I just get hung up on. I tried the online help and was told I had to contact my phone company but this is a Canon issue. I want to just toss the thing. I have always had HP all in ones but thought I'd try one with cheaper ink. I see why it's cheaper. No service. Any ideas on how to remove the fax feature from my computer?
09-23-2022 06:36 PM
"Remove the fax feature from the computer"? Just don't use it. Unplug the phone line from the printer.
09-23-2022 06:52 PM
Thanks. I'll try that.
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