02-08-2023 08:09 PM - last edited on 02-09-2023 09:32 AM by Danny
I just bought the Pixma tr4720. I can only print a test page. No documents will print other than a test page. Any recommendations?
02-08-2023 09:32 PM
So that the Community can help you better, we will need to know about any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or WiFi).
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks and have a great day!
02-09-2023 10:01 AM
Error message: Printer not responding
Windows 10, version 22H2.
Connected via USB
02-13-2023 03:13 PM
When you installed the printer, did you download the printer software from the Canon website or just select Add printer on your computer?
Also when you go to print, do the print name appear in a print preview window or does it list another option like save to pdf?
We look forward to your reply.
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