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PIXMA TR4520 not printing in black

Shibi
Apprentice

 

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I brought new black ink from an Amazon, idk what happened it not printing in black.I even cleaned the ink cartridges, tried deep cleaning, and tried to reset them,but still, nothing worked. 

2 REPLIES 2

Stephen
Moderator
Moderator

Hi there!

So we're all on the same page, which printer are you using (we can't tell from the images you've sent), which black ink tank? Was it a genuine Canon cartridge or a third party? Can you send images of the packaging and cartridge?

We look forward to hearing from you soon!

Shibi
Apprentice

I am using Canon Pixma TR4500/4520. Yes, its a genius Canon cartridge PG 243 fine cartridge.

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