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PIXMA TR4520 Won't Scan After Windows 11 Upgrade

Tightrice
Apprentice

I have a Pixma TR4520. I used to be able to scan on it, now that I have moved and updated my computer to Windows 11. I can still print but I can no longer scan. I always used Windows Fax and Scan now when I go to try it pops up that there is no scanner detected. It tells me to double check that it's plugged in and turned on. So now I'm stuck. I also updated the driver from the canon website.

Any help would be appreciated.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi, 

Please click HERE to download and install the printer/scanner driver and software. Once the printer is installed, click your Windows start button and scroll down until you see a Canon Utilities folder. In that folder, select IJ Scan Utility and open it and try to scan. 

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