07-08-2017 01:20 PM
Solved! Go to Solution.
07-08-2017 03:34 PM
07-08-2017 03:34 PM
07-08-2017 05:24 PM
08-01-2017 02:46 PM - edited 08-01-2017 02:50 PM
11-16-2017 01:06 AM
Hi gnc,
Please try performing at least one cleaning and two deep cleanings on the printer by following the steps shown here to try and resolve the issue of the blank pages printing. If you still experience difficulty, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.
12-17-2017 07:27 PM - edited 12-17-2017 07:28 PM
Hello Canon support,
I also have this issue. It happened about a year ago, I went thru these steps and the issues was resolved. Now it's happened again, I went through the same steps, but it's not resolving the issue. I am unable to run any cleanings etc. The printer doesn't have an error until I try to print or do any maintainace on it. How do I verify that I need a new print head and do you have a part number for this? Other Suggestions? I am also out of warranty. thanks much, Lori
08-30-2020 04:25 AM
Facing the same.
01-10-2018 10:53 PM
10-18-2021 10:40 AM
no. im not getting blank pages. its not printing at all.
i get error cpde B200 and the 6000 too.
technical support no longer answers any questions re this model
05-30-2023 06:05 PM
I don't see any phone solution free of charge. They want me to pay $20 to get phone support.
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.