10-29-2020 04:54 PM - last edited on 11-22-2022 03:07 PM by Danny
The gray ink has run out. There is no place locally that has any. I ordered it online. It is not here yet.
I need to scan something that will not be printed.
When I try the printer will not recognize the computer.
If I try directly on the printer it shuts itself off.
I tried holding STOP. That did nothing.
How can you scan something when the ink is out?
Wasn't there a law suit about this very thing?
Help. Is there anyway to circumvent this.
BTW, I spent a loooong time trying to get this answer from Canon directly. It was insane.
10-29-2020 04:55 PM
10-18-2021 07:54 PM
I have the same problem. Since there is no workaround for this, I'll just wait for the class action lawsuit to play out. Good luck Canon!
10-25-2021 09:49 AM
02-23-2022 08:00 PM
Wow. That is so wrong!
Canon breaks the scanner if you run out of ink?!
No more Canon gear for me. What a shame.
11-22-2022 03:08 PM
Thanks for being active in our community! We're happy to share that it's possible to scan with an empty ink tank or cartridge. To start scanning, follow the instructions at this link.
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