11-13-2024 05:04 PM - last edited on 11-13-2024 06:13 PM by Tiffany
MG3620 3 in one wireless, mobile and laptop printer. When I print documents from my phone, it only prints 4 x 6. On phone the option to change Print size is not available. Can you tell me how to fix this?
11-13-2024 06:12 PM
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11-14-2024 07:54 PM
I'm trying to print from my phone. It's using android 10.
11-26-2024 05:18 PM
Hi whoop2doo,
First, is the light next to 8.5" x 11" Plain Paper lit on your printer?
Next, have you tried printing your document using the Canon PRINT app on your phone?
If you do not have that app installed, it is available from the Google Play Store, here:
Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA MG3620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
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