PIXMA MG2522 Computer can't find printer

[lisafawbush]

I have a PIXMA MG2522 printer that I've never had an issue with until now.  I bought new ink, tried to reinstall the drivers because I haven't used the printer in a while.  When it gets to the point that the computer talks to the printer, I continuously get an error message saying that the computer can't find the printer.  I've tried changing USB ports, I've removed the cable from the printer and replugged, and tried uninstalling and reinstalling the print drivers.  Nothing helps.  The computer still says it can't connect to the printer.  Help!

[Patrick]

Hi lisafawbush,

With your PIXMA MG2522 powered on, does the error light blink?

If not, please attempt to print a test page.  To do this, please hold down the STOP button on your PIXMA MG2522 until the error light blinks 1 time and then let go of the button.

Does the test page print?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MG2522 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

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