04-11-2024 10:14 PM - last edited on 04-11-2024 10:57 PM by Tiffany
I just replaced a black cartridge on my Canon MG 2520 printer. I can scan a document. I can copy a document. However, I can not print a document from from the computer. My computer does not recognize the printer. What should I do?
04-11-2024 10:23 PM
Welcome to the forum!
So that the Community can help you better, we will need to know which version of Windows or macOS are you using? Do you connect to your printer using a USB cable or Wi-Fi? Is there an error message? Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
Thank you
04-19-2024 09:28 AM
Using Windows 10. Of course, the printer cable is connected (I am able yo scan; it means printer cable is connected).
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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