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PIXMA G6020 Alignment Issue?

gutterball
Apprentice

I'm having an issue that I can't figure out. It seems that I'm having alignment issues but doing printhead alignment doesn't help. I've attached a couple photos to show what my problem is. I have only had the printer for a month and has otherwise been great.

As you can see, there is a horizontal line and vertical line, along which the distortion/squishing/cutting-off happens.

What could possibly be the problem here?

Canon-Printer-Problem1.jpgCanon-Printer-Problem2.jpg

1 REPLY 1

gutterball
Apprentice

RESOLVED.

This is not a printer problem. This was a software problem.

I'm using Silhouette Studio and the print DPI was defaulting to 600 DPI. Changed to 300 DPI and fixed my issue.

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