12-19-2021 10:39 PM
I am hoping someone here can give me some ideas to try. I cannot print PDFs, anything in chrome (or any internet browser), but have no issues printing test pages. I have tried updating my drivers, changing settings in adobe, and absolutely nothing is working. Everything aside from test pages prints blank. I have a Pixma MG6821. My computer is on Windows 11. Thanks for your help!
12-20-2021 10:17 AM
Greetings,
Was this an upgrade W10 > W11
What driver did you use to install the printer under Windows 11?
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
12-20-2021 10:33 AM
Good morning!
Thanks for the reply! I was having this issues on windows 10, I then upgraded to Windows 11 and I'm still having the issue. I used the drivers here:
Here's a screenshot as well. I hope this is helpful! Thanks for your time!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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