01-28-2023 01:53 PM
I have recently switched from a windows laptop to a Mac Air M2 laptop. It does not offer the duplex / double sided print option for my canon pixma ix6820 inkjet printer. This printer offers duplex capability and works on my wife's windows laptop, so it is disappointing that I can't get it to work on my Mac. I have done internet searches for a solution, but have not found any that work. Any assistance / suggestions are greatly appreciated. Thanks in advance!
Solved! Go to Solution.
01-28-2023 03:00 PM
No can do.
01-28-2023 02:01 PM
Hi, clb77581!
So that the Community can help you better, we need to know exactly which version of macOS is running on your laptop. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-28-2023 02:55 PM
OS Ventura 13.0
I am printing from a Safari browser window and can print. However, the print dialog with options does not include Duplex printing so I can only print one-sided.
Please let me know if more information is needed.
Thank you!
01-28-2023 03:00 PM
No can do.
01-28-2023 07:20 PM
Thank you John!
03/02/2023: New Firmware Updates Are Available:
EOS R7 - Version 1.3.0EOS R10 - Version 1.3.02/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.