New PIXMA TS302 blinking green and orange warning lights alternating

[rhayes]

It seems to have power, I removed all of the orange tape, but does not seem to be connecting to the network. I tried restarting the router and then turning on the printer while the router was rebooting, no luck. I've installed drivers on my devices and they can't see the printer. Holding down the network or direct buttons. The lights flash green orange green orange, then a slight pause and the cycle repeats.

[Patrick · Accepted solution]

Hi rhayes,

The error that you are experiencing is an indication that your PIXMA TS302 would require service. 

Please contact one of Canon's Technical Support Representatives via phone or chat to obtain your warranty options. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

Once logged into your account, please click on Service & Support on the left side and then the Chat Support or Phone Support button.

[rohang]

Hello,

I tried to get support through the link, registered my product, and now it's asking me to pay $20 to get on the phone with someone, is there no other option? 

[Patrick]

Hi rohang,

Do you own the PIXMA TS302?

If you do, are you experiencing an error?

Is the error light blinking?

Is the power light blinking?

If they are both blinking, how many times do they blink inbetween pauses?

You can also view the error conditions and resolutions here:

TS300 series > Frequently Asked Questions > Errors and Messages > An Error Occurs

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.