05-06-2024 12:04 PM
Last week I set up my new GX2020 printer and it works great! Love it. However when I tried to set my own administrator password to use the GX2020 UI, I could not. The GX2020 manual says the default password should be the printer serial number. That did not work. The manual also says I should see a "REMOVE ADMINISTRATOR PASSWORD" message on the printer screen. That option does not show up. I tried to just enter a new password and that did not work either. Hoping someone can help....
05-06-2024 12:11 PM - edited 05-06-2024 12:12 PM
Greetings,
The default password should be 9 characters. The printer's serial number. 4 letters + 5 numbers.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-06-2024 12:13 PM
My printer serial number is 9 characters - 4 letters and 5 numbers. Didn't work. Thanks anyway, Rick
05-06-2024 12:38 PM
Greetings,
New printers come with a 1yr warranty and free installation support. If the default password isn't working, I'd reach out to Canon.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-06-2024 12:52 PM
This might help: https://support.usa.canon.com/kb/index?page=content&id=ART171716
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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