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My Pixma MG5622 won't allow me to scan to my Google Drive or my Dropbox account

schoolek
Apprentice

I've scanned to my dropbox account on my printer before, but for some reason it doesn't won't allow me to do that anymore and it now shows a small icon next to the print option that looks somewhat like an award ribbon. It does this for Google Drive and Dropbox, which I've logged into. It will let me print from both these options but no scan to. I'm not sure how to get this fixed, I've looked through the manual and everything. Tips are much appreciated.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

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