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Middle of photo not printing

teresita
Occasional Contributor

I have a series MG 7100 Pixma printer.  All of a sudden when I print my photos, the  middle of the photo is blank.  The middle third (approx) of the photo is one wide white stripe.  

1 ACCEPTED SOLUTION

kimberleys
New Contributor
After speaking with canon via Twitter they have advised it’s due to the latest windows update (my computer downloaded it on the 12th) so if you uninstall that specific update it works

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23 REPLIES 23

cousinbrucie1
Occasional Contributor
Are you sure it was KB5000282?

LouLoizou
New Contributor
Spoiler
I had the same problem and before removing the update causing the problem I tried an update and the latest update sorted the problem

teresita
Occasional Contributor

Which update solved your problem?  Thanks.

Hi teresita,

 

This printing issue is related to the installation of one of the latest updates from Microsoft


To resolve this, please use Windows Update to update Windows, making sure that KB5001567 and KB5001649 are installed

 

 

 

 

 

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