Showing results for 
Show  only  | Search instead for 
Did you mean: 

MX922 scanner problem message: set the pc to start scanning


I am trying to scan using my MX922 printer.  I am getting a message: "set the pc to start scanning." Can't find what this means.



how do we set the PC to start scanning


TRY THIS IT WORKED FOR ME!!! They, (Canon) needs to change the wording on this. you're not actually "setting" anything on your computer you need to select something ON THE SCANNER itself. After pressing SCAN There are 2 buttons on the bottom.  on the left it says save/ forward on the right it says scan settings.


 Choose the Save/Forward option.  Then choose OK.  Next, it should give you the option for your wireless pc connection.  On mine, it lists Local (USB) and ALSO my account which is logged in on my computer "Anns Laptop "


when I chose "Anns laptop"  that did the trick. That worked. 


If only Local (USB) appears, try either turning the printer off and back on again, or possibly doing the same with your router or modem...anything that will get the printer looking for that wireless connection again.  Why the folks at canon can't tell you where that screen is is beyond me.

Thank you AnnL.  I have been working on this problem for a week and none of the Canon posts were helping.  Your information fixed the problem in one minute!  Thank you, thank you, thank you!!


I am getting this meessage as well and am on a surfacer running windows 10. can anyone help?

did you try what i posted? 




its a setting on your printer i believe. 



If your Surface device is ru nning a full version of Windows 10, make sure that the latest drivers are installed.  Visit to download the latest drivers. 


If you continue to have difficulties, find more help at Contact Us.



Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Unless you are scanning to a local disk, such as a USB drive, you have to tell the MX922 where to send the scan results, and that must be a computer that can be found on the network.  I believe that usually any machines that have the MX922 defined as an available scanner should be visable as choices to have the scan file sent to them.  I also think that the MX922 should remember the last computer delivered to unless the MX922 has been powered off, in which case you probably need to select a computer again. 

the is a good solution for my canon mx922 problem message, I download all drivers and re install it again


[Removed 3rd party link per forum guidelines] is a website promotor for canon software

11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!