Hi anyone an idea how to stay using my printer? All is fine till 2 days ago installing Big Sur on my Macbook Pro. Now it is not compatible anymore and cannot find the software and Canon support said "buy a new printer...."
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That is what can happen when a new operating system is installed.
It is very important to check that all critical hardware devices associated with the computer will be supported, or else do a cost/benefit study to see if the benefits from the new OS are worth the cost of upgrading components.
Looks like your printer has been arond for a while.
I have the same issue. Purchased a new imac that came pre-installed with Big Sur and now I can't print from my Pixma ix6820. I can't get through to Canon...and reading these messages sounds like I have to buy a new printer?! Yes, my Pixma is a 2017 (gasp, four years old!!), but it is in fine shape and I've already purchased ink for it. I'm so sick of the disposable culture we live in. I will be purchasing an Epson or another brand. NOT canon.