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How to install Windows 7 64 bit driver for Canon i9100 Printer?

Honeycutt
Apprentice

When I try to install my Canon i9100 printer on my HP laptop running Windows 7 Professional 64 bit, Windows cannot locate a driver.  Visiting the Canon website, I find an update module for the Windows driver.  Canon says the printer MUST be installed using Windows Updater before their driver update can be installed.  I have tried everything, but I cannot get Windows to find a driver.  Windows Updater says that my computer is Up To Date.

What am I doing wrong?

Thank you,

David

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Honeycutt,

 

The Windows 7 driver for your i9100 is only available from Microsoft through Windows Update.  Please try Microsoft's web page for assistance with troubleshooting this:

 

http://windows.microsoft.com/en-us/windows7/find-and-install-printer-drivers

 

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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