cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I get PIXMA MX490 to use only black ink cartridge when color cartridge runs out?

PVE
Apprentice

I have a Canon Pixma MX490 printer. I never use the color cartridge, and it has now gone dry. The machine suddenly won't print at all, giving me the message that I must replace the color cartridge. I have changed the printing preferences to “Greyscale”, but it still won’t print. The little orange light on the printer is on permanently. How do I get the machine to accept the “Greyscale” instruction, and only print with the black cartridge?

17 REPLIES 17

Patrick
Product Expert
Product Expert

Hi PVE,

 

The PIXMA MX490 must have both ink cartridges installed and contain ink in order to use the printer.

 

To clear the error, please insert a new color ink cartridge into your PIXMA MX490.

 

Once inserted, you can the PIXMA MX490 to only print from the black ink cartridge.  To do this, please follow these steps:

 

 1.  Open Control Panel.

 

 2.  Click on Devices and Printers.

 

 3.  Right click the PIXMA MX490 series Printer and left click on Printing Preferences.

 

 4.  Click on the Maintenance tab.

 

 5.  Click on the Ink Cartridge Settings button.

 

 6.  Select Black Only from the drop down box and click OK.

 

Your PIXMA MX490 will now be set to only print from the black ink cartridge.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Hi, I have recently changed the printer settings to print only from the black cartridge but I now get a warning every time I print that the quality may be affected because of this.  I have tried to turn off printer notifications but it hasn't helped.  I do a lot of printing and this pop up is driving me insane!  I am on Windows 10 and the printer is a Pixma MX376.  Any advice as to how to stop this notification whilst still being able to print only from black would be greatly appreciated!

 

TIA.

Hello.

 

When either the Black only or Color only modes are used, the warning that appears before printing cannot be removed or disabled.

 

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I used the suggestions here and was able to find my way to a resolution even though my printer is a 472 and is configured a little differently.  Thanks for the ideas.

that's just greedy to require that and then make your ink cartridges so expensive. I'm trying to get a job and print resumes and i can't pay the price of a color ink cartridge. I've returned all the old ones i have and now this printer is useless to me.

I had same problem, the printer gave instruction touch the button to the right of the screen of your printer (it looks a bit like a kite shape) for 5 seconds this overrides the printer knowing there are empty cartridges. I did this it worked

I have followed these for over a year and it worked fine. But now the printer is using both cartridges although my settings are for the black ink only. I've reset the printer, my computer but the color ink is running dry. What do I do now?

yes quite correct but you must have a colour cartridge in the machine or it will not work. by telling to print black only it will do until the colour cartridges  runs out, as stated above when you switch on or wake up from sleep mode the printer injects a small amount into the jets even the colour one so when the colour cartridge runs out the printer stops working, the red button solution sounds good i can't wait to try it when my colour cartridge runs out.

What are the steps for the pixma mp 560? ( i don't have a "Cartridge Settings button) win 10

I've gone through 4-5 sets of colour ink, never used up a black cartridge... and I never print in color!

Please help!

Announcements

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.