09-01-2022
08:21 PM
- last edited on
09-06-2022
09:07 AM
by
Danny
I have a G7020 for a few years now. Just recently it stopped Rec. my WIFI. After a few tries, I hooked up a USB cord. It prints ok but when I went to Scan. I get a message on the printer that it is not connected to the computer.
Anyone else had this problem? Or is there anyone that can help.
09-06-2022 01:26 PM
Hi,
So we can best assist you, please let us know what version of Windows or Mac your computer is running.
We look forward to your reply.
09-07-2022 10:24 AM
Windows 10. Also, my printer is next to my desk top. WiFi is strong. It works with the desk top with no problem. I-phones and everything else. Therefore, it is net the WiFi.
09-07-2022 10:56 PM
Arthur probably will be able to better assist you with the WiFi part. Meanwhile, as for USB hookup, did you run or download the software for USB setup?
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.