11-10-2022 01:24 PM - last edited on 01-13-2023 11:17 AM by Danny
Error code E 59 on PIXMA TS 3522 - I have had this printer a little over 1 month. It has printed less than 50 pages, Now it won't print anything!! Will a factory reset resolve this problem? About ready to take it outside & smash it!!
Solved! Go to Solution.
11-11-2022 02:37 PM - edited 11-11-2022 02:40 PM
Hi Stephiee White! Thanks for posting in the Canon Community Forum. I see that your PIXMA TS3522 is displaying an E,5,9 error when you go to print. I can understand how frustrating it is to keep getting the same error.
The E,5,9 error indicates a problem with the paper size setting. You will need to check the paper size setting at the printer and on your computer. They will need to be the same. For example, if you have letter-size paper selected at the computer, you will need to make sure that the paper setting on the printer is set to LTR.
I recommend that you look at the printer’s display first. The display located near the buttons is divided into an upper and lower half. You’ll see the selected paper size in the lower half of that little screen.
If you want to print on Letter size paper, please make sure that you see LTR on the lower part of the printer's display. If you just see the letter L by itself, you’ll need to change it to LTR. You can change the selected paper size by pressing the Paper Select button below the screen. The symbol on the Paper Select button looks like a sheet of paper with the top left edge folded.
You’ll find more information, illustrations, and instructions in the following websites:
https://support.usa.canon.com/kb/index?page=content&id=ART179538
https://support.usa.canon.com/kb/index?page=content&id=ART179563
If you visit the following section of the manual, please follow the illustrations and instructions in steps 6 and 7.
https://ij.manual.canon/ij/webmanual/Manual/All/TS3500%20series/EN/UG/ug-107.html
Making sure that the correct paper size is selected at the printer is only the first part of fixing this error. You will also need to make sure that the correct paper size is selected at your computer.
When you print from a computer or other device, please check the print settings. You should be able to select the paper size in that window. Please make sure that the paper size setting in the computer's print window matches the paper size that you selected at the printer.
For more information on choosing the print setting on a Windows computer, please visit the following section of the manual:
https://ij.manual.canon/ij/webmanual/PrinterDriver/W/TS3500%20series/1.0/EN/PPG/dg-c_basic.html
(Please note that the print settings window may look different depending on the program you are using.)
If you have a Mac computer, please visit the following section of the manual for more information about the print settings:
https://ij.manual.canon/ij/webmanual/PrinterDriver/M/TS3500%20series/1.0/EN/PPG/dg-c_pc_basic.html
If the paper size setting on your computer matches the paper size setting at the printer, you will avoid the E,5,9 error.
I hope this information helps. Thanks again.
11-11-2022 02:37 PM - edited 11-11-2022 02:40 PM
Hi Stephiee White! Thanks for posting in the Canon Community Forum. I see that your PIXMA TS3522 is displaying an E,5,9 error when you go to print. I can understand how frustrating it is to keep getting the same error.
The E,5,9 error indicates a problem with the paper size setting. You will need to check the paper size setting at the printer and on your computer. They will need to be the same. For example, if you have letter-size paper selected at the computer, you will need to make sure that the paper setting on the printer is set to LTR.
I recommend that you look at the printer’s display first. The display located near the buttons is divided into an upper and lower half. You’ll see the selected paper size in the lower half of that little screen.
If you want to print on Letter size paper, please make sure that you see LTR on the lower part of the printer's display. If you just see the letter L by itself, you’ll need to change it to LTR. You can change the selected paper size by pressing the Paper Select button below the screen. The symbol on the Paper Select button looks like a sheet of paper with the top left edge folded.
You’ll find more information, illustrations, and instructions in the following websites:
https://support.usa.canon.com/kb/index?page=content&id=ART179538
https://support.usa.canon.com/kb/index?page=content&id=ART179563
If you visit the following section of the manual, please follow the illustrations and instructions in steps 6 and 7.
https://ij.manual.canon/ij/webmanual/Manual/All/TS3500%20series/EN/UG/ug-107.html
Making sure that the correct paper size is selected at the printer is only the first part of fixing this error. You will also need to make sure that the correct paper size is selected at your computer.
When you print from a computer or other device, please check the print settings. You should be able to select the paper size in that window. Please make sure that the paper size setting in the computer's print window matches the paper size that you selected at the printer.
For more information on choosing the print setting on a Windows computer, please visit the following section of the manual:
https://ij.manual.canon/ij/webmanual/PrinterDriver/W/TS3500%20series/1.0/EN/PPG/dg-c_basic.html
(Please note that the print settings window may look different depending on the program you are using.)
If you have a Mac computer, please visit the following section of the manual for more information about the print settings:
https://ij.manual.canon/ij/webmanual/PrinterDriver/M/TS3500%20series/1.0/EN/PPG/dg-c_pc_basic.html
If the paper size setting on your computer matches the paper size setting at the printer, you will avoid the E,5,9 error.
I hope this information helps. Thanks again.
07-21-2023 07:26 AM
Is the same solution suggested for model TS3450? I have found that I can print a Word document with no problem, but another Word document with text copied and pasted from an email will not print; some of the text was translated via google.
01-13-2023 11:10 AM
Thank You! Thank You! Thank You!
03-14-2023 09:53 AM
My printer has been working OK but suddenly wont print and errors ourtimmediately when I send a wireless print job to it?? I have powered off , etc to no avail?! so frustrating!!! HELP.!!
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