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Canons "Print from E-mail" ability MX-922

joe_wht
Apprentice

"Print from E-mail" will work the DAY I add my printer, But NOT the following.

-- I can Delete the printer & RE-Add it.. and it'll work fine that day, But NOT the following.

 

it'll show  " Printing " on the Print from E-mail website, but it's not printing, nor does the printer

show any activity.   I've tested and had items sit there for hours on end.

( but I can delete the printer & re-add it.. and it'll print )

-- I can ALSO.. go to setup and " Test "Print From E-mail" email address and the "printing" items will come on through.

--- what's up with this ? 

-

When I'm away from home ( which is why people uses this ).. it's no good if the

"Print From E-mail" ... wont *PRINT*..

 

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi joe_wht,

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.  It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will assist you with resolving this issue.

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