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Canon MX922 Scanner Problem

paliceag
Apprentice

Greetings.

 

I am having issues in scanning using the MX922.  I followed the directions here:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

OS is Maverick Apple.

 

I have the Canon MX922 on my network and have had no issues printing.  The steps are what I have takent to attempt to scan.

 

1.  Turn on printer and computer.

2.  Verify on Computer that printer is seen on network.

3.  Press scanner on printer.

4.  Hit Save/Forward on scanner option

5.  Select "Forward Scanned Data to PC"

6.  Select my MAC which is visible on the printer.

7.  Scan document.

8.  wait 5 minutes.

9.  Try Step 4 thru 6 again.

I am not seeing the scanned document in my Documents folder.  Please help.

1 REPLY 1

jrhoffman75
Legend
Legend
Is the Documents folder the destination you selected in IJ Scan Tool?

Did you try and search on file name to see if it went somewhere else?
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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