Canon MG5720 error 1403

[tea9000]

So I have the incorrect print head error and I've tried everything I can find on the internet.

Things I've tried...

Turning off and on again

removing plug from outlet, waiting, replugging in

doing a hard reset holding the button combinations

removing ink catridges

removing print head

cleaning print head with 70% alcohol

reseating print head

removing print head, cleaning again, reseating

holding print head securely against the connections in the back while I lock it back into place

Nothing works, still get the same message, please help!

[Patrick]

Hi tea9000,

Based on what you described, your PIXMA MG5720 would require service. You are eligible for Canon's Upgrade Program.  This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system.  This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET).  If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight.  Let them know you have been working with technical support and the Canon Upgrade Program was offered.