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Canon G3010 does not print black properly

lucalu2022
Apprentice

Good night, everyone. Recently, my canon G3010 began to not print black properly, leaving many blank lines and missing text. However, it does print perfectly in Photo Paper Glossy or Photo Paper Matte or even if i use the "Save ink/toner" in Adobe. However, if i try to use common paper, it will not print black correctly (a lot of text will not be printed) even though every other color is fine. Can someone help me out? I've tried all 3 cleaning methods (cleaning, deep cleaning and ink flush). Thanks in advance and happy new year!

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

What version of Windows or MacOS are you running? Have you tried removing and reinstalling the printer or printer driver on your computer? 

We look forward to your reply. 

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