11-25-2021 06:51 AM
I am trying to install the Canon MG2522 printer on my Microsoft Surface Pro laptop running Windows 11. It goes through the installation process and then I get the error message "MPDrivers could not be installed, try installing again." So I did, same result. Is there anything I can do to get this installed or is it possible that the printer is not compatible with Windows 11?
Thank you!
11-25-2021 11:58 PM
Exact same thing with me. But I have Windows 10.
I uninstalled all previous canon programs and removed all other canon apps but it still won't connect at the very end of the process. I am thinking it's not a problem with windows but with the download.
11-26-2021 06:28 AM
that is what I am beginning to think also! thank you for responding
11-27-2021 06:27 PM
I tried another laptop and it has the same issue. I will be calling canon on Monday during customer support biz hours because there is an issue with microsoft and the driver download.
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