This is a "call to arms" for all of you Canon customers who have had this problem and have had their printers disabled because of it. Please respond with the model of your printer and if you were able to fix it, what you did to fix it.
We need to put pressure on Canon to respond this product defect. It appears to be bad firmware that does not allow the user to override the problem and to continue to use the printer even in a degraded mode. From my investigations the problem is NOT a printhead issue - no way one can be printing fine and then have this error alert without having changed the printhead or ink cartridges!
Canon, PLEASE take this issue seriously and provide a solution across the affected models. If nothing else there should be a trade-in allowance for those printers that have been affected by this product defect.
I have had many Canon printers because they have superior functional specifications. I want to be able to continue using Canon products but only if I can have confidence that this product defect will not destroy my investment.
If Canon is unresponsive our next step should be to aggressively publisize this product defect on social media and on major product vendor outlet sites as negatives reviews.
Forum Users, please reply with your affected model number(s) and with details of any succdessful fix procedure.
I wheeled out the garbage can to the street this week with my useless Canon MX892 printer in it.
The worst part of it isn't the money lost as a result of this gross incompetence, but the waste of natural resources. It sickens me. My carbon footprint didn't seem very light, but having it hauled away in the garbage truck did provide a sense of closure.
My new HP printer is functioning very well, and I hope to enjoy years of use with it.
REMEMBER - if you paid with your Credit card, and you're before 2 years from purchase date, your CC will provide warranty usually. Just about all cards offer this these days
If not, sell for parts. Lots of people will buy this either to try and fix or use for parts, get a little cash and recycle this way 🙂
My new HP 8610 is up and running and is beautiful - some great new features and looks sleek. Very happy! AND got it for an amazing price which is less than one Canon ink head probably lol