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All of a sudden, horrible quality printing from Word

New Contributor

I've had the same canon Mx490 printer for a couple of years with no issue. About a month ago, all my prints from Word look horrible. I can print from any of ther program and it's fine. But, I predomintaty need to print from Word. I did clean and align the heads regardless that other programs print fine.

I haven't changed any of my printer settings. I even tried printing from different devices, all with the same result. I print shipping labels, and the bar codes needs to be clean for scanning. Now they are fuzzy, and shadowed. This is with all prints, not just bar codes.

Has anyone else encountered this problem? - thanks