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32 bit intel my computer is 64

Liliana28
Apprentice

i have recently bought a printer and when i tryed installing it i couldnt because the printer is 32 bit intel and my computer is 64. Is there anything i can do?

 

1 REPLY 1

Stephen
Moderator
Moderator

Hi Lillana28!


Welcome to the Canon Forums and thanks for your inquiry! So that the Community can help you better, we will need to know exactly what Canon equipment you're using, any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

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