Posts
Resolved! Can't Install Firmware Update PowerShotSX720HS
I am trying to install the current firmware update on my PowerShot 720HS. Can no longer upload images to cloud. I have downloaded the file for my camera and OS provided on the Canon website and copied it to my SD card, but I can't get my camera to re...
60D EOS Utility download not available
I have a new computer running Windows 11. When I visited the Canon site to download the EOS Utility it is not listed. I don't have the old CD. When I typed in Windows 8 version (instead of Windows 11) the EOS Utility 2.14.20a shows up but it won't le...
accessing pictures uploaded on my computer
I have been having an extremely difficult time, when sending a picture ( attachment) in an email. I can never find easily where the picture is in the computer. Dates are not in order, I've had two different canon cameras. HELP please let me know h...
Resolved! SX420 IS firmware menu option missing - Trying to apply 1.1 for Web Upload Error Detected Fix
Format SD Card, copy SX420110.FI2 to root, power on camera, press Play, Press Menu, scroll down to Firm Update... and there is no Firm Update. Suggestions?
EOS Utility 3 doesn't work with Ventura 13.0 via Cable
I can connect EOS Utility to a Mac running 12.5.1 (Monterrey) but not my new Mac running Ventura V13 on Apple M2 Max processor. I've been in touch with Canon Customer Support they advised:"It seems that the camera cannot be connected with a cable whe...
Unable to connect the EOS M50 Mark II with OBS
hello team canon This is Me Siddartha From India I have just buyed new canon m50 mark II . I Tried too many times to connect my camera with my obs but unable to do it with my laptop can you guide me how may i do it or provide me a sample video by us...
ZoomBrowser EX isn't working on Win10. Doesn't see the camera when connected via USB. Any ideas?
I have a PowerShot Pro90 IS from 2002. It's 21 years old, fully functional, and still taking excellent images. Thanks Canon! Providing great products for decades.Unfortunately, the software that came with the camera, ZoomBrowser EX (V. 2.6.0.11), ...
Camera Connect painfully slow on iOS devices
Hello,I've owned my R6 for a little while now, but my issue is mostly with the Canon Connect app on iOS.I've previously owned a 70D, 6D and M50 and used the Connect app frequently.However, since owning the M50 and now R6 I have found that photo trans...
EOS Utility for 5D Mark II - Mac OS Ventura not supported?
Hey everyone,I couldn't seem to find this exact or similar question anywhere, so if it is, I apologize in advance.I am using a 5D Mark II as my digital camera, and while I don't shoot on it as often as my Canon SLRs (AE-1 and EOS 3), I would like the...
EOS VR Utility - Dropping / Glitching Frames - HELP
Hi, I have an R5C and Dual Fisheye Lens and have been shooting in 8k 60fps Raw and converting to equirectangular mp4s in the EOS VR Utility. I have discovered after some problem solving that the utility generates drops / glitches randomly but about ...
RAW images showing up as JPGs in Lightroom
Hi everyone,I’ve recently had a Canon Powershot SX70 bought for me and I’ve been shooting in RAW but when I’ve connected to my laptop and gone to edit in Lightroom they are showing as JPEG, any ideas how to resolve this please? I’m fairly new to this...
Resolved! Where to Download EOS Utility for EOS 5D Mark II
I have a Canon EOS 5D Mark II camera I have not used in several years. I'm trying to download images from the camera, but I don't have the Canon Utility software to download the images & can't seem to find the appropriate link to download the utilit...
Resolved! downloading EOS Utility drivers for 2 cameras
I am trying to download the EOS 2 Utility for my Canon NON WIRELESS 60D so I can get the photos off the memory card. The computer I use already has EOS 3 Utility downloaded for my Canon mirrorless M50 Mark II. Is there any way to have both utilities ...
Can't use EOS Utility with EOS 4000D
Hello,I have an EOS 4000D that I want to transfer photos from onto my laptop. When I open the EOS utility app, I get this screen, however I cannot click any buttons or use the app at all.I have downloaded the EOS utility app three times, and get the ...
