cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Streaming EOSWebcamUtilityBeta - 80D Do not work

uli2canon
Contributor

Hi,

 

If I plug in the usb cable the camera ist locked and shows the pc connection symbol. No streaming utiliy screen pops.

But Windows pops and gives me a selection what program I will use. Webcam utility appers not.

 

When EOS Utility is abled  and I plug in the cable EOS utility starts and I see a very quick popup that I can not recognize

 

Win 10 all patches, camera current firmware, firewall, etc. disabled., EOS utility is disabled as written.

 

What is going wrong ?

Thnks for help

Uli

 

1 ACCEPTED SOLUTION

There are two crucial steps that people seem to be unaware of.

 

1 - Reboot the PC after the software is installed.

2 - Shutdown the EOSUtility icon in the System tray, on the lower right with the clock.

--------------------------------------------------------
"The right mouse button is your friend."

View solution in original post

9 REPLIES 9

Stephen
Moderator
Moderator

There isn't any application to launch - the EOS Webcam Utility Beta is a "plugin" for you to use with livestreaming or webconferencing apps like Zoom, Teams, Hangouts, the desktop version of Skype, Google Meet, etc.

 

When you launch your app that you would normally use a webcam, you should see "EOS Webcam Utility Beta" as a dropdown, and see the live feed.

 

If you see the black splash screen, you need to make sure you have the actual app "EOS Utility" closed from the bottom right task bar. You may have to end its process from the Task Manager, if that doesn't work.

Hi Stefan,

 

thanks for quick replay. I will test it with OBS and let you knoe the result.

Uli

@uli2canon

 

Were you able to test OBS with the beta utility?

I have an 80D also. OBS and Discord recognize something is connected now, but neither are actually working.

I'm using USB connected to Windows 10 x64 ver- 1909 and the latest updates.

The BETA is version x64 also.

All I get in OBS is a wallpaper showing the BETA is there. I have left everything as default in the Canon EOS utility and OBS. Ive tried with auto focus on and off.

 

Image from OBS...

OBS with webcam beta.JPG

There are two crucial steps that people seem to be unaware of.

 

1 - Reboot the PC after the software is installed.

2 - Shutdown the EOSUtility icon in the System tray, on the lower right with the clock.

--------------------------------------------------------
"The right mouse button is your friend."

Now I have make it in a right way and it works whithout any problems with Youtube, Facebook not testet yet

 

First install OBS Studio https://obsproject.com/de and look this video (I´m German)

https://www.youtube.com/watch?v=WBW8EQyxzBk

Keep the program open.

 

Then install EOS like is shown in Canon Video, connect, etc.

 

Add  (+) in OBS Videoaufnahmegerät (don´t know the englisch word, video recorder ? and configure it.

 

It should work with other steaming software too.

 

At my Channel https://goo.gl/MYW68M I want make livestrems soon.

 

Hope it helps.I wish you success.

Thank you both.

 

I was aware of rebooting the PC, but not about the Canon Utility. I assumed you would need it running.

When the Canon Utility was on, disabling it was not enough. But rebooting again without starting the utility and OBS is now working.

 

Thanks

EOS Utitlty have some background jobs, thats why you must reboot or kill the jobs

Disable with "autoruns" 

I have a new problem while testing ..

Video is ok, no sound. Soundmixer in OBS shows shows zezo , no signal.

Install Xsplit for testing, same result.

Camera display and HDMI out shows sound level

victornelson
Apprentice

A further penalty does not work with Vmix, a black screen appears.

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.