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Photoshop Elements 2023 won't open CR3 files from EOS R6 Mark II

niubuobuo
Contributor

I recently purchased EOS R6 Mark II. I usually process my photos using Photoshop Element 2023. 

It seems the Photoshop Element 2023 is not able to open the Raw file. It keeps asking me to install 

the plug-in for raw file. I had EOS R and I used the same Photoshop Element 2023 to process the raw 

file without any problem. They both CR3 files. Are there differences between the two cameras' raw files?

15 REPLIES 15

shadowsports
Legend
Legend

KVB,

Agree.  I offered up the Camera RAW update suggestion with the hopes it might resolve his issue. 

If it doesn't, I agree.  Adobe is the best resource.  🤔 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

niubuobuo
Contributor

Thank you guys for mall your help. I am waiting for Adobe's answer.  I'll post the answer here when I receive it.

ebiggs1
Legend
Legend

I have full blown PS and LR and it works so I  know it will work for you.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Thank you.

shadowsports
Legend
Legend

I think there is a "special 🤣 process" where you need to copy a specific file to a directory after running the Camera RAW upgrade.  Not sure, I don't use Adobe Products.  I found it searching google, similar to what was posted above.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

ebiggs1
Legend
Legend

"I think there is a "special  process" ...."

The upgrade "process" is seamless and totally automatic for PS and LR. I suspect PSE is the same but I have not used my PSE for several years. I am not in a position where I need to answer questions about it any more.

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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