10-03-2023
06:34 PM
- last edited on
10-17-2023
09:16 AM
by
Danny
Hi so Im trying to use My canon 80D as my streaming camera for twitch through OBS. I have everything set up and it works great for about 15-30 minutes and occasionally up to an hour but then randomly EOS Webcam Utility Pro will sho the white cord with a Red X above it causing the image to be disconnected. I havent been able to figure out how to fix it and Ive trie dropping the output resolution, frames, etc...
10-06-2023 12:53 AM
Hi there,
There are a couple things you can check which might cause the camera to disconnect or go to sleep after a period. First check that the [Auto Power Off] is disabled. Next I suggest trying a different USB cable and/or port. If your USB cable is very long or if you are plugging into a USB hub rather than the computer itself then a disruption can cause a temporary disconnect.
Beyond that, it is possible the camera is overheating and shutting down, but the camera would likely be warm to the touch if this is the case.
10-06-2023 09:02 AM
I would leave all power savings settings in the default settings. If you have changed anything, I recommend setting it back to factory default.
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.