EOS Utility App options are greyed out

[futurenico]

everything is greyed out

Today I was trying to connect my Canon M50 Mark ii with my MacBook Pro M1 Max. I wanted to add a filter like cinestyle on my camera. Unfortunately when I connected (with wifi and cable) my camera with my laptop, I was not able to select any of the giving setting (view picture). It's strange because I did it once already. I deleted the App and installed it again, doesn't work. Turned off my camera and then back on, doesn't work. I also made sure im in Manuel Picture mode (I also tried every other mode) but it doesn't work....
Im getting frustrated
Please help 
Thanks in advance 

[jrhoffman75]

See if the computer is asking permission to connect with your camera:

Can you connect to Apple Image Capture app?

[futurenico]

Yes my computer is asking for permission.. 
I can not connect to Apple Image Capture app, because in can't download app from the App Store. I connected my camera once already with the same laptop....

[jrhoffman75]

Image Capture comes with the OS. It is in the Applications folder. 

Did you authorize access?

[BeesKnees]

Using Image Capture and a card reader, get an error Preview can't open CR3 files. Any other ideas for importing CR3 files using a card reader onto a Mac Power Book. EOS Utility 3 doesn't work as everything is greyed out and security has been set to accept from identified developers.

[jrhoffman75]

Did you check if macOS recognizes your camera yet? You can check the Apple site. 

[QuiKePhotogrphy]

This suddenly happened to me too. It works fine on my other 13" MacBook Air. But on the 15" it connects to wifi on the EOS Utility 3 interface just fine, but all three options are greyed out and I can't do anything.

USB connection works just fine.