Can iTunes interfere with EOS Utility 2 funtion? I've been using EOS Utility 2 on my Mac OS Mojave 14.10.6 to access photos on my Canon EOS 7D for several years. As of yesterday the utility is not recognizing or connecting to the camera. I connect via a USB cable. I have tried rebooting. I tried a different memory card in the camera. I re-installed the EOS Utility 2. All to no avail. It just so happens that this week, for the very first time, I downloaded some music to iTunes and played it. Is this a coincidence, I wonder?
Solved! Go to Solution.
I use macOS Big Sur 11.5.2 on an iMac Retina 5k and EOS Utility 3. But, I do not have the same camera. I have app store and music, but not iTunes. The most recent version (3.13.30) of EOS Utility 3 which I downloaded from the Canon support page for my camera works for me. I hope this helps.