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Digital Photo Professional 4 suddenly began crashing repeatedly & won't save or stay open

Lemurqueen
Apprentice

I'm running Digital Photo Professional 4 on a 2018 MacBook Pro with MacOS Sonoma 14.1.2, just going through RAW files on a new WD Elements 5Tb external HD . It's been running fine for weeks and suddenly today it's begun crashing while reviewing photos and any time I try to save or switch between folders on the external HD. I have nothing but a browser open otherwise with just a few tabs and have changed nothing in the last few days before this started happening. I'm unable to do any work on reviewing my photos as it won't stay open for more than a few minutes before crashing again and anything I do can't be saved. 

2 REPLIES 2

stevet1
Whiz
Whiz

Lemurqueen,

It almost sounds like something is stuck in your cache files. Did you try cleaning those out?

You could try deleting DPP4, and re-installing it.

Steve Thomas

Waddizzle
Legend
Legend

Did you change the DPP startup folder to a location on your new drive containing MANY image files?  If you did, change the startup folder to an empty one.  See if that helps.

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