cancel
Showing results for 
Search instead for 
Did you mean: 

Canon WebCam Utillity with the Mac Studio and Zoom

JenHen
Apprentice

I notice that the Canon EOS Webcam utility downloads don't cover MacOS Monterey 12.5.  I have the newest Mac Studio and plugging my Canon R into it. The software doesn't open. When I run Zoom in preferences under the video, it does not recognize the camera. I put the camera on Video mode and shut off enable wifi.  I updated my zoom.  I need the webcam utility to work on my Mac Studio. Any ideas?

1 REPLY 1

Nick2020
Product Expert
Product Expert

Hi JenHen,

Thanks for checking in with us.

As you suggested, we have not officially updated EOS Webcam Utility to be compatible with Monterey, but you're welcome to try the latest version for macOS Catalina:
https://www.usa.canon.com/support/eoswebcamutility

Select your camera and then switch the operating system to macOS Catalina. We just can't guarantee that it'll work on your computer setup, but it doesn't hurt to try.

Note that EOS Webcam Utility won't work if EOS Utility is running, even if it is running in the background. Check the icons on the top right of your screen and right click on any EOS Utility icons and close them.

It might also help to try disconnecting other accessories from the computer and to try different USB ports, since some USB ports can be stronger than others. You'll also want to make sure that the camera is set to shoot movies, not photos.

If your camera has Wi-Fi capabilities, make sure that Wi-Fi is turned off. Otherwise the USB connection won't work.

Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x