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Cannot add camera in Image Transfer Utility

sstrickler
Apprentice

I just purchased n SX530HS and I am trying to add it in the Image Transfer Utility.  I have registered the camera but when I try to add it I get an error popup that says

 

Screen Shot 2019-03-05 at 3-5-19  10.24.45 AM.png

 

Any ideas?

1 REPLY 1

Richard
Product Expert
Product Expert

Hi Sstrickler,

 

Thank you for posting.

 

For assistance with this, please contact our technical support team. You may reach them by calling 800-OK-CANON (652-2666), Monday - Friday 9:00 a.m. - 9:00 p.m. ET (excluding holidays).

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