08-06-2023 02:28 PM
Hi,
I have a BG-E20 grip for my Canon 5D Mark IV.
The battery magazine has a crack in it, and I need a replacement.
I cannot find how to order one from Canon, or another source. Navigating the Canon website has me running in circles.
If someone could direct me to a link for parts for Canon accessories, or has another suggestion I would appreciate it.
Solved! Go to Solution.
08-06-2023 05:43 PM - edited 08-06-2023 05:44 PM
Canon Parts Dept
Canon Parts Order Desk at (866) 481-2569
Weekdays from 9 AM - 7 PM, ET.
Speak the words "order parts" when calling. It will direct you to the parts desk. They can tell you if the magazine can be ordered by itself.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
08-06-2023 02:33 PM
Here is the link to Canon Service and Repair. Not sure if they sell parts, though.
https://www.usa.canon.com/support/service-and-repair
Have you set up a Canon account? You’ll need one.
08-06-2023 02:36 PM
Welcome to the Community Forum, Pilsner!
A replacement BG-E20 can be ordered here: https://canon.us/3DMwerM
We hope this helps!
08-06-2023 05:43 PM - edited 08-06-2023 05:44 PM
Canon Parts Dept
Canon Parts Order Desk at (866) 481-2569
Weekdays from 9 AM - 7 PM, ET.
Speak the words "order parts" when calling. It will direct you to the parts desk. They can tell you if the magazine can be ordered by itself.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
08-06-2023 06:15 PM
Thank you all for taking the time on a Sunday to respond to my enquiry. All of you provided helpful insight and guidance.
I appreciate it.
Regards,
P
08-07-2023 11:10 AM
Look also at used equipment dealers....UsedPhotoPro, MPB, KEH, B&H, and on eBay.
08-07-2023 02:54 PM - edited 08-07-2023 03:01 PM
The BG-E20 battery magazine is called the BGM-E20L. It is sometimes available for sale separately, but it might be hard to find.
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