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Replace remote control

I've lost the remote control for my 9 year-old Vixia HF S20. How do I get a replacement? 

DanA1 by Apprentice
  • 767 Views
  • 1 replies
  • 0 likes

VIXIA HF11 will not power on

I have 2 VIXIA HF11 camerias that will not power on. I used both for a project a year ago and they worked perfect. I stored them in a climate controled space during the time I was not using them. I now need to use them for a project but they will not...

Pixela VideoBrowser No Longer Supported.

I have a Vixia HF-M40 camcorder (really like the quality I get from it).  I have been using the included Pixela VideoBrowser software on my Windows 10 PC without issue until today.  I needed to convert a video to Apple/iPad format for someone else to...

Vixia HF R800 Audio Lag (Sync issue)

I'm running two R800s with a Tascam DR40 to capture external audio. I'm syncing all three feeds into Final Cut. The two pieces of  footage sync up perfectly fine, however the DR40 audio loses sync by the 2 min mark. Typically, I'd see this with a sam...

Vixia HF S200 recording purple snow over video

No trauma to the camera that I know of. One day I was recording and could see green snow and horizontal lines on the bottom third of the frame. That was a few months ago and now that I have some time decided to take a look at it.So when I turn it on ...

Trex66 by Apprentice
  • 1041 Views
  • 2 replies
  • 0 likes

Xa10 xlr inputs

My xlr inputs are greyed out when attempting to record external. Camera doesn’t allow me to access those to adjust nor will camera record from any external mic. Thoughts?

Mac2 by Apprentice
  • 1891 Views
  • 3 replies
  • 0 likes

Canon BP 828 battery

I have noticed that my BP 828 battery fluctuates in time on the time indicator with my Vixia HF G40 and it goes up and down all over the place. I just noticed that today, what could be happening?

rhckm49 by Enthusiast
  • 1486 Views
  • 2 replies
  • 0 likes

WF11 Audio

I am using a WF11 for church streaming and will be using software to provide audio for the feed. In turn, I need to disable the built-in mic. Can this be done?

XA 30 Stopped During Recording

We were using a Canon XA 30 to record a church service. The camera had a fresh battery so it wasn't a power issue. The camera stopped recording for approximately 5 minutes and then resumed. There was no human intervention. The only indication was tha...

MauiHD by Apprentice
  • 3421 Views
  • 2 replies
  • 0 likes

Canon VIXIA HF G40 won't connect to computer

I just got a brand new Canon VIXIA HF G40. In order to set up the wifi, I first need to connect the camera to my computer via a USB firewire, and use their program Camera Window. My issue is, when I connect my camera, it connects for about ten second...

Bewildered about a battery with 'no retail packaging'

A third-party vendor, an authorized Canon dealer, sells two versions of a Canon BP-820 battery (for Vixia camcorders). The regular version is for $116.  But then they have a 'no retail packaging' version for just $49.  When asking them why there was ...

rs-eos by Elite
  • 1142 Views
  • 3 replies
  • 0 likes

Zoom Meeting AND record?

Hello there-Is it possible to use a Canon Vixia HF G20 as a webcam connected to a PC to host a Zoom Meeting while the camera is recording the same session on the SD card?

Resolved! What file system is used on Vixia HF S21 HDD?

Hi,  I have a Vixia HF S21with the controls shorted out from damage from humidity.  I would like to recover the last clips from the hard disk drive.  Services to do this seem to start at around $100 and go up from there.  It seems like all I need is ...

55ad by Apprentice
  • 1484 Views
  • 2 replies
  • 0 likes
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