Community Activity
My new office printer MF752Cdw, very poor in printing quality.
Hi, I recently bought a new MF752Cdw. I used to use an HP office printer and was hoping to get better scanning and printing quality, so I decided to give Canon a try. However, this new printer didn’t meet my expectations. The quality of printing colo...
EOS Utility 2.14.20a Updater asking for original CD-ROM
I tried to install this utility 2.14 and is said the CD ROM that came with the camera was needed. That was 12-15 years ago and have no idea where that could be. I'm trying to install utility 2 on my new W 11 computer, which keeps telling me that I ne...
ScanGear MF - Cannot communicate with the Scanner
I have the MF-455DW printer/scanner. I have installed the drivers and the MF Scan Utility and am connected via WIFI. The printer works fine, however, when scanning either from the printer or from the Scan Utility, I get the error box: ScanGear MF: Ca...
MF743CDW MF Scan Utility/ScanGear gives "cannot communicate with the scanner" Error
I just transitioned to a new computer and when through the usual install of the latest "[Windows 64bit] MF743Cdw/MF741Cdw MFDrivers (Generic Plus UFR II / Generic FAX / ScanGear)" and latest "[Windows 32bit & 64bit] MF Scan Utility Ver.1.21.0.2" Ho...
imageCLASS MF753Cdw MF Scan Utility Cannot Communicate with scanner
I'm seeing the same issue with MF753CDW printer. Installed same drivers and scanner version as the rest of the PCs for my client and this desktop is running the most recent version of Windows 11. Getting the same error and can't figure out why.
PIXMA MX922 not connected to LAN
I've had a Pixma MX922 for a several years and just recently had to replace my wireless network with an EERO 6e model number SO0001. I've had to reconnect all my devices. I have successfully connected my Apple MAC Laptop, Television, 2 iPhones, 2 I...
A Wish for the Season
The Auckland City Council, here in NZ, has gone the extra mile (or, since we are metric: 1.6093km!) to put up a rather flash Christmas tree in the main downtown square - Britomart Place (aka ‘Komititanga’ – Junction): a nod to the fact that the squa...
PIXMA TS7720 not compatible with Microsoft Surface pro 11 edition?
I just bought the Microsoft Surface Pro 11 edition. I got this message during installation of PIXMA TS7720 printer: This printer cannot connect to the OS running on your device. Tried to download the driver from Canon website. It states, This softwar...
Pixma G6020 Slow Printing
I previously had a Canon TS8030 I purchased in Japan that worked great until about a year ago. Now all my Windows computers print super slow to it, but my MacOS laptops and iPhones print fine (quickly). I tried everything including deleting all dri...
ARM64 driver for imageRUNNER ADVANCE DX C5850i
When will there be a ARM64 driver for Canon printers - specifically IR-ADV C5850? (running Windows 11) I don't want to hear about getting a different laptop. I want to hear when a driver will be available for a system that is in general use and need...
imageRUNNER ADVANCE DX C5850i: How to retrieve documents that were printed in the past, spool
Hello. iR-ADV C5850 Is there a way to retrieve documents that were printed in the past? Thank you.
Resolved! imageCLASS MF227dw: iOS 18 AirPrint problem
My Imageclass 227dw laser printer worked great with iPhone and iPad until iOS 18 update. My devices show my printer in the print window, but when I click “print”, the window goes away and nothing prints. Apple tech tells me they’ve recorded numerou...
e-mail address for Canon product support
I tried to contact Canon product support via the e-mail provided under the Repair and Maintenance frame on the Service and Support tab on My Account with Canon:Product RepairFor further assistance, please contact our customer support center during re...
Print Studio Pro compatible with Lightroom Classic Ver 14.0.1
I'm running Windows 11 and trying to install Print Studio Pro plug in to Lightroom Classic ver 14.0.1. I downloaded PSP ver 2.2.4 from Canon's website but when I try to install it in LR I get an error message saying a "version of Photoshop supported ...
