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Tell us about your experience.
What was the purpose of your visit to the The Canon Community?
Looking for support or help
Looking for a question I can answer or a topic I can participate in
Looking for information to help me make a purchase decision
Looking for information to help me use a product or service
Other
Were you able to find what you were looking for?
Yes
No
If your visit had not been successful, what would you have done next?
Contact customer service
Visit your store
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Since you didn’t find what you were looking for, what are you going to do next?
Contact customer service
Visit your store
Visit another website
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Other
As a result of your visit to the community, do you intend to purchase a product from Canon Community?
Yes, online
Yes, offline
No
How would you rate your overall experience on The Canon Community?
Very unsatisfied
Not satisfied
Neutral
Satisfied
Very satisfied
Based on your experience in the community, how likely are you to recommend Canon Community to a friend or colleague?
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Very likely
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