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Posts: 3
Registered: ‎03-09-2014
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Pixma Pro 100 printing setup error

I'm new to printing, I just got my Pixma Pro and so far have had terrible results.  1/10 times I get beautiful prints, the rest are terrible, washed out and like they have a grey film on them.  I think its either a colour management or paper management issue. I'm trying to use 8.5 x 11 " Canon Pixma Photo Paper with Matte finish.  I'm printing with Photoshop. I have the same problem whether I click on Photoshop handle colour or Printer handle colour, but the 1/10 nice prints were acheived manually setting the paper to "glossy" under the print settings menu in Photoshop CS6 rather than selecting Matte which is what the obvious choice is.  


When I chose Photoshop handles colour management I get the same grey prints no matter what Printer Profile I select. Though it seems most logical to chose Matte Canon Pro - 100 <LU>  3 Photopaper because thats what I'm using, again the 1/10 nice prints were acheived selecting Photopaper Pro 3 <PT> Platinum.  


I don't understand how any of this works.  The picture I am trying to print is here, nice blues and greens. it just looks grey and washed out when I print, sort of like the printer is 1/2 out of ink but it says its not.  Blacks and greys are good.


what do I do?  I know its operator error but I can't re-produce any of the environment to get decent prints from this so i'm considering junking or returning. really dissapointed.

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