03-09-2014 02:25 PM
As this is a Canon known problem with the Canon 580EX II flash - you would think Canon would do everything to ensure the integrity of their eqipment.
I have a friend with Nikon equipment, and the store went out of their way to fix his equipment.
From as far back as I can remember Canon was a respected brand. I can't say I would recomend them to anyone in future. Certainly not without telling them what happened to me.
Canon has to realize the customer is paying top dollar because we trust they are putting out good equipment that works and does what they say it will.