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Posts: 2
Registered: ‎12-26-2013
Turn Enable bi-directional support on in the printer's Properties dialog box.

I recently installed Windows 8.1.  ever since, I get the following error message

 

Cannot communicate with the printer.
Turn Enable bi-directional support on in the printer's Properties dialog box.

 

I've looked for the bi--directional support on the printer's dialog box, but to no avail.  Can someone help me?

 

 

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